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Why isn't a marketplace showing up?

Learn the reasons of marketplaces not showing up.

Updated over 4 months ago

  • After fully onboarding your Scale Insights account with one of the regions, you may still find some marketplaces not showing up.

  • Scale Insights will not show the marketplace in the drop-down menu if you do not have any products in the marketplace.

  • In the screenshot example below, a seller only has products in the US and Canada marketplaces within the NA region.

The drop-down menu will only show the US and Canada marketplace and not the Mexico marketplace, as shown in the screenshot below.

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